Frequently Asked Questions

YOUR CUSTOM & CRAFT ACCOUNT 

Do I have to sign-in?
You can browse the entire Custom & Craft library without having an account, but you will need to sign in once you'd like to save a clip, submit your own content, or create a new booklet.

I'm uploading an image, what size should it be?
It's best to make your image square format if possible, and at least 800 pixels on each side. This means your image will be large enough to print clearly on a full page or can be scaled down to a smaller size if desired. You may need to upload smaller images since we can only accommodate files of 2MB or less.

How do I print my service?
Select your service in your library. At the top right corner, click to download. You have the option either to donate and then download, which we appreciate and which helps keep our site accessible, or to just download. Either way, your service is available as a PDF or Word Document, with portrait or landscape formats available.

My community wants to collaborate on a service. How can we do this?
You can add collaborators to any service or booklet. First, open the Edit page and make sure your service is set to "public". You'll find this option with the title editing tool. Then select "invite collaborators" at the top right of the Edit Service page. You may then enter the email addresses of anyone that you'd like to invite, as well as a personal message. Each individual will then be directed to create a personal account so that they can access the shared service and independently add clips.

Can I upload a full PDF with several pages?
Not exactly. At this time, we try to keep all content into modular "clips" which can be mixed and matched from one service to another, so we prefer you take images and texts from your PDF and create individual clips from them. Upload the images as JPG or PNG files, and copy and paste the text into the clip text editor. However, if you have something that you think is really special and you'd like to share the full PDF, email us and we'll help find a way to make it work.

How do I add/change the cover image?
On the Edit Service page, you'll see a row near the top with the cover and background. You can change either of them by clicking on the camera icons..


ADDING/EDITING CONTENT 

Can I edit someone else's clip?
Not at this time. We want to preserve the creative ownership of each author's content, so we only let the author of that clip make copy edits. So we recommend saving the clip as-is to your service, and then making changes privately.

How do I add a clip I have saved to one of my services?

  • Open your service in edit mode
  • Scroll to the section where you want to add a clip and select Add Clip
  • A menu of clips will appear, including ones you’ve created, bookmarked or that have been contributed by a member of the Custom & Craft community
  • Select the clip(s) and they will be added to that section of your service


How do I change content from public to private or vice versa?

  • For both Services and Clips
    • ​Find the haggadah or clip in your Library and select Edit
    • In the gray bar at the top, click Edit Title right after the title of the haggadah or clip and toggle between private and public 


How do I create a clip with an image? 

  • Create a new clip with a title, category and section, then select your privacy preference
  • In the top right corner, click on the icon that looks like a mountain with a sun
  • Select an image that is saved on your computer
    • You can upload a PNG, GIF, JPG or JPEG
    • Click upload
    • A thumbnail of your image will appear just above the clip
    • Add the source of the image on the bottom left if you did not create it
  • Do NOT paste the image in the body of the clip, it will not work 


How do I create a clip with music? 

  • Create a new clip with a title, category and section, then select your privacy preference
  • In the top right corner, click on the icon that looks like a music note
    • Find the Embed Code on Spotify, Soundcloud or another service
    • Paste the code where it says Upload Audio Link
    • Add text if you want and include the source of the song on the bottom left
    • If you did it correctly - a thumbnail will appear just above the clip
  • Do NOT paste the URL for the song, it will not work
  • Here's an example of what your clip should look & sound like: https://www.haggadot.com/clip/cantor-dovsinging-l-shanah-ha-ba-ah


How do I create a clip with a video? 

  • Create a new clip with a title, category and section, then select your privacy preference
  • In the top right corner, click on the icon that looks like a movie camera
  • Find the Embed Code on YouTube or Vimeo
    • On YouTube
      • Find Share under the video, select Embed and copy the code that appears
      • Return to your clip and paste the code where it says Upload Video
    • On Vimeo
      • Select the paper airplane icon on the right side to Share, copy the code the appears under the word Embed
      • Return to your clip and paste the code where it says Upload Video
  • Add text to if you want and include the source of the video on the bottom left
  • If you did it correctly - a thumbnail will appear just above the clip
  • Do NOT paste the URL for the video, it will not work
  • Here’s an example of what your video should look and sound like: https://www.haggadot.com/clip/estherk-explains-passover


I downloaded a Word Doc, but the Hebrew looks funny. What should I do?
If your Hebrew language text gets reversed when you download your haggadah to Word, you can use this tool to reverse the text back. You can also add the version of Word to include the Hebrew language pack. Some users have also found that if they open the document in Google Docs, the Hebrew looks fine. To update your languages in Microsoft Word, read more here.   

ABOUT CUSTOM & CRAFT JEWISH RITUALS

How do you know that the texts on this site are not prohibited under copyright?
We do our best to review the content submitted daily, but we also ask our users to contribute based on an honor system. If you see a clip that you believe violates copyright restrictions, please inform us and we'll review it immediately. We require all of our users to follow our Sharing Policy.

Do I have to donate to download?
No, but it really helps us maintain the site! We're a small non-profit and we run almost entirely on your donations.  If there's a feature that you'd like to add, chances are that we want to add it too, we just need to fundraise for the technology. Plus, your donation is tax-deductible! With that said, we want Jewish content to be accessible for everyone. If you feel that you can't afford to give this year, don't worry about it. We're still happy to help you plan your Jewish ritual.

Who runs this site? And how do I contact them?!
Eileen Levinson is the Founder & Executive Director of Custom & Craft, and Rebecca Missel is our Director of Partnerships & Operations. They lead a small team of freelancers, including designers, writers, and web developers. Contact the team at [email protected]

Anything we missed?
Write us at [email protected]